At our TravPro, we understand that travel plans may change unexpectedly. To ensure clarity and transparency, we have established a detailed cancellation policy that applies to all bookings made through our platform, including flights, hotels, holiday packages, car rentals, and other travel services. This policy outlines the procedures, charges, and timelines associated with cancelling a booking.

1. General Principles:
All bookings made via our website are subject to the cancellation policies of the respective service providers. By completing a booking, users agree to abide by these terms. It is the responsibility of the traveler to review the specific cancellation terms displayed during the booking process.

2. Cancellation Process:
Cancellations can be initiated through the website, mobile application, or customer support. Users are encouraged to submit cancellation requests as early as possible to minimize charges. Once a cancellation request is submitted, a confirmation will be sent via email or within the user account.

3. Types of Bookings:

• Fully Refundable Bookings: Some bookings may allow full refunds if cancelled within the timeframe specified by the service provider.
• Partially Refundable Bookings: Certain bookings allow partial refunds, deducting cancellation fees or penalties.
• Non-Refundable Bookings: Some offers, promotional packages, or discounted rates may be non-refundable. The non-refundable status will be clearly indicated at the time of booking.

4. Cancellation Charges:
Cancellation fees vary based on the type of booking, service provider, and timing of the cancellation. The closer the cancellation is to the travel date, the higher the charges may be. Administrative fees charged by the travel website, if any, will also be deducted. Users should review the cancellation charges displayed during the process to understand the total refund amount.

5. Processing Timeline:
Once a cancellation is approved, refunds (if applicable) are typically processed through the original payment method. Depending on banking or payment systems, the refund may take 7–14 business days to reflect in the account. The travel website is committed to assisting users in tracking the refund process if delays occur.

6. Partial Cancellations:
Bookings that include multiple services or travelers may allow partial cancellations. Refunds for these partial cancellations are calculated individually for each component of the booking, following the respective service provider’s rules.

7. Exceptional Circumstances:
In situations such as flight cancellations by airlines, natural disasters, or government restrictions, the travel website will provide guidance and alternative options. Refunds or rescheduling may be possible, depending on the service provider’s policies.

8. User Responsibilities:
Travelers must ensure all booking details are correct before confirming. Providing accurate information, including names, travel dates, and contact details, is essential for processing cancellations smoothly. The website is not liable for incorrect information leading to denied cancellations or penalties.

9. Customer Support:
Our customer support team is available to assist with cancellation requests, provide details on charges, and guide users through the process. Prompt communication ensures a smooth experience and clarity regarding refunds or rescheduling options.

By understanding and following this cancellation policy, travelers can make informed decisions, plan their journeys confidently, and enjoy a transparent and secure booking experience.